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CliqStudios - Great Customer Service, Horrible Cabinet Quality
CliqStudios - Great Customer Service, Horrible Cabinet Quality
CliqStudios - Great Customer Service, Horrible Cabinet Quality
CliqStudios - Great Customer Service, Horrible Cabinet Quality
CliqStudios - Great Customer Service, Horrible Cabinet Quality
We had a great design experience with Cliqstudios. The look of our kitchen is wonderful. Customer Service has been great. Any issues we had with the original order were resolved quickly and easily. Cliqstudios replaced all damaged and incorrect items. Once installed,...
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CliqStudios
CliqStudios
CliqStudios Verified Representative

Thank you for your feedback. Firstly, we want to apologize that several cabinets are experiencing finishing issues. Although your experience is not typical, please know we are...

2.8
I liked
  • Great design
I didn't like
  • Quality
#1524523
I am the GC for the project and the homeowner purchased these cabinets outside of our contract. The initially looked like quality cabinets but when they arrived the cabinets were damaged and had quality control issues. The replacement parts/cabinets took 4 weeks to...
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CliqStudios
CliqStudios
CliqStudios Verified Representative

We are so sorry. Although your experience isn't typical for our customers, we apologize that products arrived damaged and that your timeline was delayed. Please let us know if...

1.0
I didn't like
  • Anything about them
#1396204
CliqStudios - Incomplete kitchen
CliqStudios - Incomplete kitchen
CliqStudios - Incomplete kitchen
CliqStudios - Incomplete kitchen
CliqStudios - Incomplete kitchen
CliqStudios - Incomplete kitchen
CliqStudios - Incomplete kitchen
CliqStudios - Incomplete kitchen
CliqStudios - Incomplete kitchen
CliqStudios - Incomplete kitchen
My wife has not been happy with the flaws of our kitchen. I hope you will be able to help resolve these issues. I remember the cabinet above the frig. that has a door that will not stay open. The doors hardware will not hold it up. I ask for assistance but really did...
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Anonymous
problemsolver

I just happened to come across this because of the nature of my business and it relates to me being in the cabinet industry for over 30 years. I'd like to give CliqStudios cre...

CliqStudios
CliqStudios
CliqStudios Verified Representative

Thank you for writing to tell us about the issues with your cabinets. We are so sorry that you’re experiencing this and genuinely appreciate another chance to make this right....

#1360256
The cabinets themselves are good quality (except for the unfinished bottoms so that you can see plain color wood if you put any cabinets up high at all, though that's not totally uncommon but did not expect at this price point). The delivery, assembly and customer...
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Anonymous
problemsolver

[I have no ties to this company at all but have over 30 years of design, building and installing custom and manufactured cabinets.] Adding to this review too! You need new con...

Anonymous
Keith

Because of reviews like these I stayed away from this company. First was quoted $9800 for our kitchen via pre-liminary estimate then actual quote was $21,800.00 Yea something ...

2.8
#1292452
I just started installing my cabinets yesterday. Really poor quality of the cabinets. Plus one part was completely missing and two cabinets had wrong dimensions. My whole remodel is now getting delayed by 3 weeks because of this bad execution. The service center is...
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CliqStudios
CliqStudios
CliqStudios Verified Representative

Hello. Thank you for sharing your experience. We are so sorry that your order was incorrect when it arrived. As you know all of your cabinets were special-order built-to-fit p...

1.9
#1256102
Resolved
My cabinets arrived to the local warehouse for delivery over a week ago. No one called to set up delivery. When I initiated the call they said they didn’t have all my cabinets but didn’t notify cliq studios after a week of this problem. I contacted cliq and they said...
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JollyStickInsect
JollyStickInsect

Finally, the cabinets arrived. Along with Cliq, I too had to call the delivery company. That was the problem! I was not impressed with them and hope Cliq considers not using t...

CliqStudios
CliqStudios
CliqStudios Verified Representative

Hello.We are so sorry that that your delivery was delayed. Our director of customer service sent you a voicemail and followed up with an email early this morning to make sure ...

4.0
#1237005
During the so called design stage I was treated unprofessionally and rushed. I felt that the only thing on her mind was her commission. She had the drawing of the room I sent and complained numerous times about the measurements. Said she couldn't read it and had...
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CliqStudios
CliqStudios
CliqStudios Verified Representative

Hello Mada - We're very sorry to hear that the service you received did not meet your expectations. The drawers that are out of balance should be easy to adjust. Please contac...

2.7
I didn't like
  • Way i was treated
  • Designer
  • Customer service
#1175105
CliqStudios - Clique studios cabinets four years later
CliqStudios - Clique studios cabinets four years later
The design process was great, but that is all. Several problems happened after the initial purchase, including a customer service agent commenting on how many requests I had already made. The main problem was most of the painted doors were cracking. They did finally...
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CliqStudios
CliqStudios
CliqStudios Verified Representative

Hello! Very sorry to hear about your paint issues. Some of this may be covered by our Limited Lifetime Warranty. Please give our Customer Service folks a call and we'll see w...

3.2
I liked
  • Design service
I didn't like
  • Quality
#1163340
I am a small remodeling contractor and I have used CliqStudios on two kitchen remodel projects. The first remodel went well. The design was accurate and everything on the order arrived on time. One cabinet door, one drawer front and one drawer box had to be replaced...
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Anonymous
Matt B

Wow.. I WAS considering using Cliq for my new kitchen remodel, but now I'm going to look elsewhere... Classic Chinese quality control...

CliqStudios
CliqStudios
CliqStudios Verified Representative

Hello Mr. Fallert:Very sorry to hear about the multiple time we have disappointed you. We'd like to try and make things right. Our Customer Service folks have tried contacti...

3.1
I liked
  • Color selection
  • Cabinet construction
  • Designers
I didn't like
  • Way i was treated
  • Issue resolution and product replacement
  • Customer service
#1158739

Contact CliqStudios Customer Service

Mailing Address:
CliqStudios
5600 West 83rd Street 8200 Tower, Suite 400
Bloomington, Minnesota 55437
United States
Phone:
(888) 350-1242
All CliqStudios Contacts

CliqStudios Products and Services Reviews

Latest Question

CliqStudios Questions
CliqStudios - My Pleasant Kitchen Experience
CliqStudios - My Pleasant Kitchen Experience
CliqStudios - My Pleasant Kitchen Experience
CliqStudios - My Pleasant Kitchen Experience
There is a fair amount of reviews on here and some of them talk about damage. I ordered the cabinets they came in after 4 weeks. Everything arrived undamaged and in full down to the last piece of molding. I was pleasantly surprised and impressed with the quality of...
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Anonymous
Frieda

Your kitchen looks great! Can you tell me more about your floors? Company, color?Thanks!

Anonymous
Karla

Received wrong size cabinet, and designer did not think through details of island design. Order had a 27" base and received a 21". Called immediately, but no reps that handle...

5.0
#1100618