CliqStudios Reviews and Complaints
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0 comments
They are a terrible company that makes pretty good cabinets. I ordered and paid in advance for my new kitchen cabinets in March 2019. The bulk of the order arrived in the first week in May. So far so good. One drawer unit had the wrong style drawer fronts but they sent...
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Author
FunnyDobermanPinscher726
Pros
- Good quality cabinets
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Price reduction
0 comments
CliqStudios - Would not save my quote!
I took all day to pain stakingly measure and add my complete kitchen cabinets to the system and when i went to print, i could not until I named the quote and saved it. It did not let me do that because it said the browser I was using was not supported!!!!!! ALL DAY WASTED!!! I was using BING. I tried to use the chat function but it said no one was available!!!!!!
Author
LateGharial
Product
Cons
- Customer service
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Tags
1 comment
We had a great design experience with Cliqstudios. The look of our kitchen is wonderful. Customer Service has been great. Any issues we had with the original order were resolved quickly and easily. Cliqstudios replaced all damaged and incorrect items. Once installed,...
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Author
TalkativeCarp
Pros
- Great design
Cons
- Quality
Reason of review
Bad quality
Loss
$14500
Preferred solution
Full refund, plus compensation for accommodations while kitchen cabinets are refinished and all trim pieces and doors replaced.
Tags
1 comment
I am the GC for the project and the homeowner purchased these cabinets outside of our contract. The initially looked like quality cabinets but when they arrived the cabinets were damaged and had quality control issues. The replacement parts/cabinets took 4 weeks to...
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CliqStudios Verified Representative
#1594916
We are so sorry. Although your experience isn't typical for our customers, we apologize that products arrived damaged and that your timeline was delayed. Please let us know if...
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Author
ClumsyKomodoDragon
Product
Cons
- Anything about them
Reason of review
Poor customer service
Loss
$2500
3 comments
My wife has not been happy with the flaws of our kitchen. I hope you will be able to help resolve these issues. I remember the cabinet above the frig. that has a door that will not stay open. The doors hardware will not hold it up. I ask for assistance but really did...
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I just happened to come across this because of the nature of my business and it relates to me being in the cabinet industry for over 30 years. I'd like to give CliqStudios cre...
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Author
HauntingBoykinSpaniel994
Service
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
4 comments
The cabinets themselves are good quality (except for the unfinished bottoms so that you can see plain color wood if you put any cabinets up high at all, though that's not totally uncommon but did not expect at this price point). The delivery, assembly and customer...
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[I have no ties to this company at all but have over 30 years of design, building and installing custom and manufactured cabinets.] Adding to this review too! You need new con...
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Author
StatuesqueStingray
Service
Reason of review
Several of the above - all custom items wrong. Nightmare.
Loss
$6000
Preferred solution
Price reduction
1 comment
I just started installing my cabinets yesterday. Really poor quality of the cabinets. Plus one part was completely missing and two cabinets had wrong dimensions. My whole remodel is now getting delayed by 3 weeks because of this bad execution. The service center is...
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CliqStudios Verified Representative
#1482064
Hello. Thank you for sharing your experience. We are so sorry that your order was incorrect when it arrived. As you know all of your cabinets were special-order built-to-fit p...
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Author
PunctualAinuDog
Product
Reason of review
Damaged or defective
0 comments
I’ve got a small kitchen reno I’m doing on a 1920s farm house. (I apologize for spelling / grammar below) I used Cliq because my local source has been failing lately. Initial perception: Website, pretty good, however there is an annoying method of searching. I.E. I...
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Author
PissedConsumer1253789
Product
0 comments
I cannot update my original issue, but I did want to say that customer service resolved my complaint. It took several attempts but I am satisfied with the resolution. Thank you Julie and Krys. Apparently my review is too short, so I will continue. My original purchase...
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Author
NauticalMaskedPalmCivet
Service
Reason of review
Good customer service
Resolved
4 comments
My cabinets arrived to the local warehouse for delivery over a week ago. No one called to set up delivery. When I initiated the call they said they didn’t have all my cabinets but didn’t notify cliq studios after a week of this problem. I contacted cliq and they said...
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Finally, the cabinets arrived. Along with Cliq, I too had to call the delivery company. That was the problem! I was not impressed with them and hope Cliq considers not using t...
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Author
JollyStickInsect
Service
Reason of review
Order processing issue
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Thank you for your feedback. Firstly, we want to apologize that several cabinets are experiencing finishing issues. Although your experience is not typical, please know we are...